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Positions

Digital Marketing Manager
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Upgrade is a venture-backed, managed marketplace that connects customers seeking custom wigs and extensions with vetted stylists. We are searching for a highly creative Digital Marketing Manager to lead our marketing efforts, increase brand loyalty and awareness, and increase conversions.

Upgrade believes that women deserve luxury experiences, and we understand that their time is valuable. We strive to empower women to spend less time on beauty routines and more time doing the things they love, without sacrificing quality. We envision a world where women feel beautiful, confident, visible, and valued through the creative efforts of our member stylists who are equipped with the resources and support to pursue their passion and realize their full potential.

If this is something you, or someone you know is interested, please email info@upgradeboutique.com with your resume. We look forward to hearing from you!

Role & Responsibilities
  • Create, deploy, and document compelling digital marketing campaigns enhancing Upgrade’s positioning as a luxury brand
  • Design and oversee all aspects of our digital marketing department including our marketing database, email, and advertising campaigns
  • Develop and monitor campaign budgets, constantly working on scale and higher ROAS
  • Plan and manage our social media platforms increasing following and engagement
  • Manage relationships with third party marketing agencies and monitor performance
  • Identify and recruit influencers and develop effective influencer marketing strategy
  • Prepare accurate reports on marketing campaign’s overall performance
  • Evaluate important metrics that affect website traffic, service quotas, and target audience
  • Collaborate with the core team to brainstorm new and innovative growth strategies
  • Oversee and manage all contests, giveaways, and other digital projects

Experience
  • 5 years experience managing the customer acquisition function at a high-growth brand
  • Proven track record of building profitable marketing campaigns (may be asked to show examples including, but not limited to: paid search, programmatic display, video, paid social, affiliate, email, content-native, influencers, and podcasts)
  • Prior experience in handling ad spend budget
  • Experience solving multi-channel and cross-device attribution
  • Knowledge of modern marketing technologies (Prior experience in luxury consumer goods, beauty or fashion preferred)
  • Experience with e-commerce preferred

Skills and Qualifications
  • Experience working with, and managing, stakeholders and customers
  • Strong organizational leadership skills
  • Flexible approach, able to operate effectively with uncertainty and change
  • Driven, self-motivated, enthusiastic and with a “can do” attitude
  • Outstanding communicator
  • Demonstrates excellent interpersonal and analytical skills

Three Ways to Shop

Lace wig

I want a lace closure, lace frontal, or full lace wig

Bundles & More

I want bundles, closures, and/or frontals.

Ready-to-Wear

I want a pre-styled and pre-colored lace wig.