Due to COVID-19, we are not accepting returns or exchanges of any products that have been tampered with, are missing a label, or have been worn. We value your health and safety as well as the safety of our team members and other customers.
Any uncustomized hair or wigs may be exchanged for an item of equal or higher value as long as the original merchandise is not opened or tampered with in any way. The items that you wish to exchange for must be in stock or the exchange will not be approved.
All customized wigs are not eligible for refund or exchange and are final sale. Customized wigs include any wigs that have been colored or styled.